I Love Ugly

<p><span id="isPasted" style="font-size: 16px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We pride ourselves on the quality of our products. In the rare case that something is faulty or damaged, get in touch with our support team immediately with your original order number and a photo of the item so that we can&#xA0;find a resolution for you.</span></p>

We pride ourselves on the quality of our products. In the rare case that something is faulty or damaged, get in touch with our support team immediately with your original order number and a photo of the item so that we can find a resolution for you.

Faulty Items

Product & Restocks

How will I know if my order is confirmed?

Can I cancel or make changes to my online order?

When will my order be shipped?

How can I track my order?

Security Checks

Orders

What is your Returns policy?

How do I make a return?

I've returned my item - how long does the refund take?

How can I track my return?

I have issues generating my return label, what should I do?

Return of Sale Items

Returns

I bought something before it was on sale, can I get a price adjustment?

Why can't I add a discount code to my order?

Bundle Deals and breaking a Bundle Deal

The Bundle Deal is not automatically applying to my cart - what should I do?

Mystery Bags

Sales & Promotions

When will you restock out-of-stock items?

Can I be notified once the item I want is back online?

Size Selection

How can I create an account?

How to reset your account password

Account

Shipping Policy

Lost or Stolen Packages

Delivery Delays

Change of address

Taxes & Duties

Delivery & Shipping

Faulty ItemsUpdated a year ago