All orders placed on the I Love Ugly USA website are dispatched from our US-based fulfillment centre. Flat-rate shipping: $8.99 USD. Applies to all orders within the United States. Estimated delivery: [2-5 business days]. Delivery times may vary depe

<div id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h2 dir="ltr" id="isPasted" style="line-height: 1;"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">Shipping Information</span></h2><h3 dir="ltr" style="line-height: 1;" id="dispatch-location"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Dispatch Location</span></h3><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">All orders placed on the I Love Ugly USA website are dispatched from our US-based fulfillment centre.</span></p><h3 dir="ltr" style="line-height: 1;" id="shipping-rates"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Shipping Rates</span></h3><ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">Flat-rate shipping:&#xA0;$8.99 USD</span></p></li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">Applies to all orders within the United States</span></p></li></ul><h3 dir="ltr" style="line-height: 1;" id="delivery-timeframes"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Delivery Timeframes</span></h3><ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">Estimated delivery:&#xA0;[2-5 business days]</span></p></li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">Delivery times may vary depending on location and carrier</span></p></li></ul><h3 dir="ltr" style="line-height: 1;" id="tariffs--duties"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Tariffs &amp; Duties</span></h3><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">All orders are&#xA0;tariff-free.</span></p><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">Because your order is fulfilled locally within the USA:</span></p><ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">No duties</span></p></li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">No customs fees</span></p></li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none;">No border delays</span></p></li></ul><h3 dir="ltr" style="line-height: 1;" id="shipping-coverage"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Shipping Coverage</span></h3><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">The USA website currently ships&#xA0;within the United States only.</span></p><p dir="ltr" style="line-height: 1;"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">Stay tuned for updates on International shipping.</span></p><h3 dir="ltr" style="line-height: 1;" id="order-processing"><span style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Order Processing</span></h3><span style="text-decoration: none; font-size: 16px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">Orders are typically processed within 1-2 business days, excluding weekends and public holidays. Once your order ships, you&#x2019;ll receive a confirmation email with tracking details.</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-size: 16px;"><br></span></div></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">&#xA0;</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-size: 16px;"><br></span></div></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none;"><span style="font-size: 16px;"><br></span></div></div><p><span style="font-size: 16px;"><br></span></p>

Shipping Policy

If your package is lost or stolen, please reach out to our support team via email as soon as you notice the package is missing. We need to get confirmation from the shipper that there was a misdelivery before issuing a refund or replacement. We sugge

<p>If your package is lost or stolen, please reach out to our support team via email as soon as you notice the package is missing.&#xA0;</p><p>We need to get confirmation from the shipper that there was a misdelivery before issuing a refund or replacement.&#xA0;</p><p>We suggest that you do not allow couriers to leave packages without a signature unless it can be left in a safe and secure location on your property. Packages that are stolen from your property with authorisation to leave may not be replaceable.&#xA0;</p><p><br></p>

Lost or Stolen Packages

Our team works hard to get all orders out promptly. Generally, all orders will dispatch the following day after they're placed. If you place an order on a weekend day, it will be dispatched on the next week day. During busy sale or seasonal periods,

<p>Our team works hard to get all orders out promptly. Generally, all orders will dispatch the following day after they&apos;re placed.</p><p>If you place an order on a weekend day, it will be dispatched on the next week day.&#xA0;</p><p>During busy sale or seasonal periods, there may be slight delays in dispatch due to an increased volume of packages.&#xA0;</p><p>If there is a delay once your package is in transit, the quickest way to get an update is to reach out to the courier service directly via the information in your tracking email.</p>

Delivery Delays

If you have entered an incorrect address for your order, please reach out to support@iloveugly.net a soon as you can - and provide the new address in full. If you have already received tracking for your order and need to update the address, you can r

<p>If you have entered an incorrect address for your order, please reach out to <a href="mailto:support@iloveugly.net">support@iloveugly.net</a> a soon as you can - and provide the new address in full.&#xA0;</p><p>If you have already received tracking for your order and need to update the address, you can request a redirection by reaching out to the courier service directly with the information in your tracking email.</p>

Change of address

Each country has different rules and regulations regarding the collection of taxes and duties.

<div data-block="true" data-editor="elrlo" data-offset-key="afhbr-0-0" id="isPasted"><p><span style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Each country has different rules and regulations regarding the collection of taxes and duties.</span></p><div data-offset-key="afhbr-0-0"><span data-offset-key="afhbr-0-0"><span data-text="true" style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Orders outside of the US may inccur extra tax or duties charged on deliveries into the country.</span></span><span style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><br></span></div></div><div data-block="true" data-editor="elrlo" data-offset-key="h0nf-0-0"><div data-offset-key="h0nf-0-0"><span data-offset-key="h0nf-0-0"><span data-text="true" style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Unfortunately these are an external cost that are out of our control-</span></span></div></div><div data-block="true" data-editor="elrlo" data-offset-key="1hv4h-0-0"><div data-offset-key="1hv4h-0-0"><span data-offset-key="1hv4h-0-0"><span data-text="true" style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">We are unable to advise where this occurs or quote this as it comes through the shipper, and is subject to the various shipping regulations and policies.</span></span></div></div><div data-block="true" data-editor="elrlo" data-offset-key="6apr4-0-0"><div data-offset-key="6apr4-0-0"><span data-offset-key="6apr4-0-0" style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="elrlo" data-offset-key="83drj-0-0"><div data-offset-key="83drj-0-0"><span data-offset-key="83drj-0-0"><span data-text="true" style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">To avoid any bad surprises for our customers we have put a disclaimer on our site at the checkout stage so that everyone will see it when making their final purchase.</span></span></div></div>

Delivery & Shipping

Shipping Policy

Lost or Stolen Packages

Delivery Delays

Change of address

Taxes & Duties