How will I know if my order is confirmed?
You will receive an order confirmation via email.
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Orders
Order confirmation, time frames and order issues.
Can I cancel or make changes to my online order?
If you need to cancel your order please reach out to our support team as soon as possible. Once successfully cancelled, funds will appear back to the original payment method between 1-3 business days. Our warehouse work quickly - if you need to chang
When will my order be shipped?
Most orders are shipped the next business day after they are placed. Orders usually arrive within 4-6 business days unless Express shipping options are chosen at checkout.
How can I track my order?
Once your order is picked up by the courier service, you will receive a tracking email. You can follow your packages movements there. If there are any delays with the shipping once it leaves us you can get direct updates from the carrier using the in
Security Checks
All ILU orders are required to be certified by our online security payment system prior to being processed. We may require further verification of your order/payment method to ensure that orders are authorized by the cardholder. Our support team will